Dispute Resolution

It’s a fact of business life that where goods and services are supplied, disputes will arise, and payment will be delayed. It could be something as simple as goods being delivered damaged by a third party and you may not even be aware that your customer has an issue and is withholding payment.

Resolving a dispute will sometimes be necessary to successfully recover a commercial debt. If a debtor raises a dispute they may have genuine grounds for complaint or they may be deliberately delaying payment or trying to avoid payment. It’s important that you quickly identify and deal with both genuine and spurious disputes.

Advocate’s dispute resolution service is integral to the debt recovery process we perform. Our team is disciplined and experienced in dispute resolution and will mediate on your behalf to satisfactory resolve a genuine dispute in your best interests. If a dispute is genuine and it is not dealt with it will no doubt be used as a defence should the debt recovery process progress to legal proceedings. Where a dispute is spurious we will request further information from both parties and work to disprove the claim and continue with the debt recovery process.

 

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Latest Recoveries

  • February 17, 2017

    7 month old debt of £7.2k collected and paid to a Norwich based Builders Merchant 6 days after Advocate receive the instruction.

  • February 16, 2017

    £5,668 recovered and paid to a Leicester based Firm of Accountants following a successful cost free to the creditor debt collection in 5 days.

  • February 15, 2017

    £18,860 and late payment charges of £927.48 recovered from a South East Borough Council following the late payment of care agency staff fees.

  • February 15, 2017

    £3,664 collected and paid to an Glasgow based Plastering Company following a successful free of charge debt recovery in just days.

  • February 13, 2017

    Insolvency proceedings result in the successful debt collection of £15,880 for a Sheffield based firm of Chartered Accountants the day before the Winding up Order was due to be granted in Court.

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